Privacy Policy

Effective Date: September 28, 2026

Fountain 58, operated by Nickel City Connection LLC d/b/a Fountain 58 (“Fountain 58,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, submit an event inquiry, request a quote, make a payment, subscribe to updates, submit content, or otherwise communicate with us.

1. Information We Collect

A. Information You Provide

When you submit an event inquiry, request a quote, make a payment, complete a form, subscribe to updates, submit content, or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Event date

  • Event location or venue

  • Estimated guest count

  • Event type

  • Requested services or package

  • Dietary, allergy, or menu-related information you choose to provide

  • Payment or transaction details

  • Messages or customer-service correspondence

  • Photos, videos, testimonials, captions, social-media handles, or other content you voluntarily submit

  • Any other information you choose to provide

Payment information may be processed securely by third-party payment processors.

Fountain 58 does not directly store your complete payment-card information when payments are processed through third-party providers.

B. Information Collected Automatically

When you use our Website, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Time and date of visits

  • Referring website or search terms

  • Website interactions

  • Approximate location

  • Device identifiers

  • Cookie and analytics information

This information may be collected through cookies, analytics services, and similar technologies.

2. How We Use Your Information

We may use collected information to:

  • Respond to event inquiries and quote requests

  • Communicate with you about potential or confirmed events

  • Prepare proposals, estimates, invoices, and booking information

  • Process deposits and payments

  • Coordinate event details

  • Provide customer support

  • Operate and improve our Website

  • Maintain transaction, booking, accounting, and business records

  • Detect fraud, security threats, or misuse

  • Send updates or promotional communications when permitted or requested

  • Review and publish customer photos, testimonials, or event content when submitted for that purpose

  • Comply with legal obligations

  • Enforce our agreements and policies

We do not sell or rent your personal information.

3. Event Information

When you contact Fountain 58 regarding an event, we may collect information necessary to evaluate, quote, book, and provide the requested services.

This may include:

  • Event date and time

  • Venue or location

  • Estimated guest count

  • Event type

  • Package or service preferences

  • Menu preferences

  • Venue contact information

  • Accessibility or setup information

  • Dietary or allergy-related information voluntarily provided

  • Other event-specific information

We use this information to communicate with you, prepare pricing, coordinate services, and fulfill event-related obligations.

Information provided through an initial inquiry does not necessarily become part of a confirmed booking unless the event is accepted and separately confirmed.

4. Food Allergy and Dietary Information

You may voluntarily provide information concerning food allergies, dietary restrictions, sensitivities, or related needs when planning an event.

We use such information for the purpose of evaluating and coordinating requested food or beverage services.

Please provide only information reasonably necessary for event planning.

Fountain 58 does not use dietary or allergy information for advertising purposes.

5. Customer Photos, Videos, and Testimonials

You may choose to submit photographs, videos, testimonials, reviews, captions, or other content for possible use on the Fountain 58 Website, social-media accounts, advertising, portfolio materials, or other promotional channels.

Submitted content may include your image, event details, caption, social-media handle, or other information you voluntarily provide.

We will use submitted content only as permitted by the terms presented when you submit it, by our applicable Terms & Conditions, or with your permission.

Please do not submit photographs or videos of another person for promotional use unless you have appropriate permission.

6. Cookies and Analytics

Our Website may use cookies and similar technologies to:

  • Operate Website features

  • Remember preferences

  • Analyze traffic

  • Understand Website usage

  • Improve Website performance

  • Measure advertising or marketing effectiveness

  • Maintain security

You may adjust your browser settings to block or delete cookies.

Some parts of the Website may not function properly if cookies are disabled.

We may use third-party analytics or advertising tools that collect information such as:

  • Device details

  • Approximate location

  • Pages viewed

  • Session statistics

  • Referring sources

  • Website interactions

  • Advertising interactions

These third-party providers may process information according to their own privacy policies.

7. How We Share Information

We may disclose information when reasonably necessary to service providers or other parties that help us operate Fountain 58.

These may include:

  • Payment processors

  • Website hosting providers

  • Booking or scheduling platforms

  • Email and communication providers

  • Accounting or bookkeeping providers

  • Customer relationship management services

  • Analytics and advertising providers

  • Cloud storage or business software providers

  • Professional advisers

  • Government authorities when legally required

We may also share event-related information with venues, contractors, employees, or service providers when reasonably necessary to coordinate or provide a booked event.

We may disclose information when reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful government requests

  • Protect the rights, property, or safety of Fountain 58, our customers, employees, or others

  • Detect or prevent fraud, abuse, or security threats

  • Enforce our agreements or policies

These providers process information according to their applicable agreements, privacy practices, and legal obligations.

8. Third-Party Payment Processing

Payments made through our Website or booking process may be handled by third-party payment processors.

Those providers may collect information such as:

  • Name

  • Billing address

  • Payment-card information

  • Transaction information

  • Email address

  • Other information necessary to process the payment

Fountain 58 generally receives confirmation and transaction information rather than your complete payment-card details.

The privacy practices of payment providers are governed by their own privacy policies.

9. Marketing Communications

If you subscribe to marketing emails, promotional updates, or similar communications, we may use your contact information to send information about Fountain 58.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the communication or by contacting us.

You may still receive non-promotional communications relating to an inquiry, transaction, booking, payment, or event even if you opt out of marketing communications.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include time necessary to:

  • Respond to inquiries

  • Provide event services

  • Maintain booking and transaction records

  • Maintain accounting and tax records

  • Provide customer service

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Comply with legal obligations

Information may be retained for different periods depending on its purpose and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no Website, electronic transmission, payment platform, cloud system, or storage method can be guaranteed to be completely secure.

You should use reasonable care when transmitting personal information online.

12. Your Choices and Requests

You may contact us to request that we:

  • Provide access to certain personal information we maintain about you

  • Correct inaccurate personal information

  • Delete personal information, subject to legal, accounting, fraud-prevention, contractual, and recordkeeping requirements

  • Stop sending promotional emails

  • Update your contact information

  • Remove customer photos or promotional content you previously submitted, when reasonably possible

Certain information may need to be retained even after a deletion request when required for legal, tax, accounting, fraud-prevention, dispute-resolution, or other legitimate business purposes.

To submit a request, contact Fountain 58 using the information listed below.

13. Children’s Privacy

Our Website is intended for a general adult audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Third-Party Links and Services

Our Website may contain links to websites or services operated by third parties.

Fountain 58 is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage users to review the privacy policies of third-party services they use.

15. Business Transfers

If Fountain 58 or Nickel City Connection LLC is involved in a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

Any successor entity receiving personal information would remain subject to applicable privacy obligations.

16. Changes to This Policy

We may update this Privacy Policy periodically.

Any revised version will be posted on the Website with an updated effective date.

Changes will apply prospectively unless otherwise required by law.

17. Contact Us

Questions or requests concerning this Privacy Policy may be sent to:

Fountain 58
Nickel City Connection LLC d/b/a Fountain 58
Buffalo, New York

Email: Contact@Fountain58.com